By using our services, you are agreeing to this terms of service on this document entirely. IwisHost reserves the right to modify terms of service or the prices of its services at any time, effective immediately upon posting of the modification to this URL: http://iwishost.com/terms.htm You will be bound by the modified Agreement, Prices and Policies if you continue to use the services. Payments must be submitted in advance of receiving the Services.

It’s our desire to provide quality service at least price.

TERMS OF SERVICE:
IwisHost reserves the right to suspend or cancel a customer's access to any or all services provided by IwisHost.
IwisHost reserves the right to discontinue/suspend or cancel services if any one (shared/reseller/vps customers) tries to miss-utilize our services, immediately we will take action to anyone who violates our Terms and Conditions shown below and your payment will not be refundable if your account termination is due to violation of any of terms and conditions outlined below:

Disk Space & Bandwidth Allocation:
If anyone of our clients miss-utilizes the allotted server space/email id space/ bandwidth then we will reduce the space given to him or her. IwisHostg will not tolerate if any client abusing the disk usage. At least 90% of your web pages (html) must be “Linked” with files (.GIF, .JPEG, etc.) stored in our server.Web sites those are found containing no html documents or a large number of unlinked files are subjected to deletion of files or account cancellation with or without prior notice.

New Domain Accounts:
All new webhosting accounts involving new domains will be set up and entered into our DNS servers within 24 hours. Due to unforeseen complications, however, this process may sometimes require up to 7 business days.

Setup of accounts:
We endeavours to setup all Shared/Reseller hosting accounts within 24 hours, however, we reserve the right to delay setup of an account for fraud checks. Dedicated VPS are setup within 72 hours of the order being received.

We Do Not Allow:
RapidLeech, Torrent, Linking/Host Virus/Trojan, Files Hosting, Free Images Hosting Site, Child Porn, ProxyNulled Script at your own risk, Warez as long as there is no illegal content contained then warez is allowed.

If we found anyone of above your account will be terminated without notice.

Adult Sites/Unacceptable Content:
Pornography and pornographic related merchandising are prohibited. This includes sites that include links to pornographic content elsewhere. Further examples of unacceptable content or links include pirated software, “hacker” programs, archives of “Warez Sites”, game rooms or MUDs, IRC Bots, Egg Drop programs, any kind of illegal software or shareware. In addition sites offering online gambling, casino functionality, sports book betting (including offshore), and Internet lotteries are prohibited.


Copyright Violation:
Engaging in activity that infringes or misappropriates the Intellectual Property rights of third parties, including copyrights, trademarks, service marks, trade secrets, software piracy and patents and other similar rights held by third parties shall result in termination.

Customer Support:
IwisHost promotes a mutually professional relationship with its customers. Obscene, abusive, threatening or otherwise harassing communications with agents of the Company, via telephone, email, online chat or other means will result in immediate account termination not withstanding any other terms of this agreement. Violation of this will result in refund ineligibility.

Unauthorized Access:
The illegal or unauthorized accessing (often known as "hacking") of computers or networks carries potential civil and criminal penalties under both federal laws and the laws of most states/countries.

Image Repository:
Our hosting services are not to be used as a software/image repository. This means you cannot use your account to store images that are pulled from another website.

Script Support:
Customer acknowledges that IwisHost cannot provide technical support for any software or script that the Customer installs, other than variable name changes. IwisHost supplies technical support for web hosting issues only.

Responsibility for DATA:
We strongly encourage all of our Shaerd/Resellers/VPS Customers to do their own backups on their home computers or CD to ensure you have ready access to your data in the event, we should have a hardware failure. Though we do not expect anything like this to occur, we want you to be prepared in the event that it does.
It is the customer's responsibility to do all back ups of their site. If, in the unfortunate event, something happens to your Files or Database, it is your responsibility to have a local copy of your Files, Database and Mails. Please maintain the back up of your all important mail by forwarding to other domain email id or by outlook.IwisHost is NOT held liable in any way for any Data, money, time, effort, etc... lost due to this unfortunate event. Furthermore, if your Data are lost, we will attempt to restore them as a gesture of good faith, but make no promises what so ever about whether the files will be brought back successfully or not. Backup/Restore is not an available option with this hosting package

We are NOT responsible for any Data loss / modifications in your account due to hacking / illegal activity problems.

File Storage:
For the maximum performance and for getting sufficient storage space for all the users, a user may not store the backup of their site in this server. Users can generate backup and download it to their pc within 24 hrs

Downloads:
In order to maximize uptime on our servers, media, backups, warez, are forbidden on the server. Video/Game/Music targeted sites are not allowed..

Free Hosting: You are not allowed to give away hosting in exchange for advertising or just to be friendly. This includes post to host!! If you want to give an account to a neighbor, family member or friend, that is fine..... we are talking about advertising to the public and offering a free hosting account to anyone that signs up.This is an invitation for people that will abuse the system resources. If we found you are offering services will result in the immediate termination! If you need to give away free hosting, you will need a dedicated server!

E-mail /Spamming Policy:
Malicious intent to impede another person's use of electronic mail services or news will result in the immediate termination of the offending IwisHost Hosting account.

Our servers may not be the source, intermediary, or destination address involved in the transmission of spam, flames, or mail bombs. Your domain may not be referenced as originator, intermediary, or reply-to address in any of the above. SPAM /illegal content advertising sites on other servers which in turn contain links to a domain on our servers is prohibited. We consider spam any mass unsolicited message in the mediums of Newsgroups and Email. If you are found to have spammed, then we will immediately, without warning, disable your domain. In addition, we will impose a $50 penalty for each spam policy violation. Penalty for subsequent violations will be higher. We reserve the right to refuse or cancel service to known spammers. Lastly, we reserve the right to determine what violates this policy. As such, any violation will result in immediate deactivation of services without refund. Server Abuse: Any attempts to undermine or cause harm to a server is strictly prohibited.

CGI Scripts Policy:
Each account comes with its own cgi-bin. You are free to use any CGI scripts you wish, however we reserve the right to disable any CGI script that effects normal server operation or service to other IwisHost customers. No chat room or similar scripts allowed. Due to continued spamming of Matts formmail script, this script is banned from all IwisHost servers.

Zero Tolerance Spam Policy
We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists" and "double opt-in" will be treated as spam. Any user who sends out spam will have their account terminated with or without notice.


Security:
You are responsible for any misuse of your account, even if the inappropriate activity was committed by a client, friend, family member, guest or employee. Therefore, you must take steps to ensure that others do not gain unauthorized access to your account. In addition, you may not use your account to breach security of another account or attempt to gain unauthorized access to another network or server. Your password provides access to your account. It is your responsibility to keep your password secure.

Shared Accounts (non-reseller accounts)
Shared accounts may not resell web hosting to other people, if you wish to resell hosting you must use a reseller account.

Resellers Responsibility
Resellers are responsible for supporting their clients. We does not provide support to our Reseller's Clients. If a reseller's client contacts us, we reserve the right to place the client account on hold until the reseller can assume their responsibility for their client. All support requests must be made by the reseller on their clients' behalf for security purposes. Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of their clients'. we will hold any reseller responsible for any of their clients actions that violate the law or the terms of service.

SemiDedicated Servers (VPS)
We reserves the right to reset the password on a dedicated server if the password on file is not current so that we may do security audits as required by our datacenter. Dedicated servers (VPS) are NOT backed up by us and it is the responsibility of the client to maintain backups or have a solution for this. You may purchase an additional hard drive and maintain backups to it as the most simple solution. Please contact sales@iwishost.com if you wish to obtain a secondary hard drive.

VPS Customer /Resellers Responsibility:
You must follow our steps to becoming a Reseller/VPS Customer. You will provide billing to your customers. We do not bill your customers. We bill you for the domain name or hosting space, You agree that neither you nor your customers can hold us responsible for services that you offer. Your customers have to abide by the same terms and conditions as you do, or we have the right to cancel any of your reseller accounts. If you abuse our services, we reserve the right to cancel your account, which will also cancel your customers account. We reserve the right to remove VPS/reseller's/cusomers accont if we found it has violated our Acceptable Use Policy and Terms..

Payment:
All accounts are set up on a prepay basis. Although IwisHost reserves the right to change prices of accounts or services at any time, all pricing is guaranteed for the period of prepayment. Payment is due each year or month following the date the account was established. Customers will automatically be charged again at the end of their prepay period unless closure notification has already been given. In situations where payment has not been received we will immediately suspend the hosting account.

Price Change
We reserve the right to change prices listed on Iwishost.com, and the right to increase the amount of resources given to plans at any time.

Cancellations and Refunds
We reserves the right to cancel the account at any time with or without notice. and all payments to IwisHost are non-refundable. This includes any one time setup fee and subsequent charges regardless of usage. we will not refund Domain registration/ Setup fee for the cancellation of any accounts

Our Shared hosting plans (Not Reseller/VPS Accounts) include a 7 day money back guarantee. If you are not satisfied with our service for any reason, you will receive a refund of your hosting cost. The 7 day guarantee does not cover domain, add-ons or extras purchased upon signup, it only covers the hosting plan. Accounts cancelled after the first 7 days will not receive any refund

Errors or delays in domain name registration or transfer, non-usage of the account, Internic problems, ISP problems, or any other secondary issues not directly related to Nexpoint' services does not qualify an account for cancellation.

Upon completion of the cancellation, the Client's account shall immediately be terminated. All fees, excluding Setup Fee shall be refunded. If domain name was registered with hosting account, the $8 for domain setupe charge will be deducted from the total refund.

Payments submitted via Check, Wire Transfer, Money Order, Credit Card or PayPal, a refund shall be issued via the appropriate method within 20 business days.

Domain Cancellations:
Domain Registrations CANNOT be cancelled. As the purchaser of the Domain Name you are the Domain Name's owner until the term of the Domain Name's registration has expired.

Recurring Charges :
You must pay for your service by the first day of each billing cycle. Billing cycles are based on when you initially signed up for service. When paying by credit card/Netbanking/Paypal, the client aggrees that IwisHost.Com automatically charge their Credit Card/Netbanking/Paypal on the first day of the billing cycle . Your account will be suspended if three attempts to charge the Card/Netbanking/Paypal are declined.

Non Payment:
IwisHost cannot guarantee that a service will be provided until payment has been received and cleared. All accounts that require domain registration must be paid prior to account setup.
You accept that your account may be temporarily or permanently suspended without any prior notice or information to you in any event of non payment from your side for any of IwisHost's services.

Account Cancellation:
Requests for canceling accounts may be made in writing with at least 30 days notice but not more than 60 days prior written notice and sent to billing@IwisHost.com

Only the authorized account holder or a authorized contact may cancel the account. Authorized contacts are appointed only by the account holder. In the event of cancellation, customer will automatically be billed for any excess usage during the then-current calendar month.

Any illegal activity, including adult content, links to adult content web sites, spamming or hacking may result in your site being suspended without warning. You may be required to pay a re-activation fee of $50.00.

Disclaimer:
IwisHost will not be responsible for any damages your business may suffer. IwisHost makes no warranties of any kind, expressed or implied for services we provide. IwisHost disclaims any warranty or merchantability or fitness for a particular purpose. The includes loss of data resulting from delays, non-deliveries, download speeds, availability, wrong delivery, and any and all service interruptions caused by IwisHost and its employees. IwisHost reserves the right to revise its policies at any time.

All disputes are Subject to Bareilly Jurisdiction Courts Only.