We respects the your privacy and takes its responsibilities regarding the security of your customer information very seriously. We are committed to providing you with a professional, valuable and personalized service whilst safeguarding your privacy.
What information is collected from the User by IwisHost?
Different types of personally identifiable information are collected from the user by the IwisHost in order to provide its services. These includes, but is not limited to: name, mailing address, telephone numbers, email addresses, credit card information and other information that may be needed for providing the services requested by the User. All this information is provided voluntarily by the User through various order forms, email messages sent to the Company, submit forms, identification forms of LiveChat, information provided by the telephone etc.
What do we use your information for?
The collected User's information mainly to provide the service requested by the User. It is used for initial service provision and ongoing User's support. The information can also be used by the Company for sending periodic emails announcing important service changes, new features, technical issue updates and news, different promotions etc. The information can also be used for resolving ownership and other disputes and enforcing agreements between the Company and the User.
How secure we are?
We accept Credit/Debit cards via Moneybookers and PayPal for secure transactions to make sure you credit card details are transferred securely. We do have a 'Secure Sockets Layer' that encodes all information that you enter on this website.
We reserves the right to cancel the account at any
time with or without notice. and all payments to IwisHost
are non-refundable. This includes any one time setup fee and
subsequent charges regardless of usage. we will not refund
Domain registration/ Setup fee for the cancellation of any
Only Shared Hosting plans (Not SSL/SMS/Domain/Reseller/VPS/Dedicated Server Accounts) include
a 7 Day Money Back Guarantee. If you are not satisfied with
our service for any reason, you will receive a full refund of your
hosting cost. The 7 Day Money Back Guarantee does not cover SSL/SMS/Domain/Reseller/VPS/Dedicated Server Accounts and add-ons
or extras purchased upon signup, it only covers the Shared Hosting plans. Accounts cancelled after the first 7 days will not receive
or delays in domain name registration or transfer, non-usage
of the account, Internic problems, ISP problems, or any other
secondary issues not directly related to Nexpoint' services
does not qualify an account for cancellation.
completion of the cancellation, the Client's account shall
immediately be terminated. All fees, excluding Setup Fee shall
be refunded. If domain name was registered with hosting account,
the $9.95 for domain setupe charge will be deducted from the
submitted via Check, Wire Transfer, Money Order, Credit Card
or PayPal, LR a refund shall be issued via the appropriate method
within 20 business days.
Domain Registrations CANNOT be cancelled. As the purchaser
of the Domain Name you are the Domain Name's owner until the
term of the Domain Name's registration has expired.
Recurring Charges :
You must pay for your service by the first day of each billing
cycle. Billing cycles are based on when you initially signed
up for service. When paying by credit card/Netbanking/Paypal,
the client aggrees that IwisHost.Com automatically charge
their Credit Card/Netbanking/Paypal on the first day of the
billing cycle . Your account will be suspended if three attempts
to charge the Card/Netbanking/Paypal are declined.
IwisHost cannot guarantee that a service will be provided
until payment has been received and cleared. All accounts
that require domain registration must be paid prior to account
You accept that your account may be temporarily or permanently
suspended without any prior notice or information to you in
any event of non payment from your side for any of IwisHost's
Requests for canceling accounts may be made in writing with
at least 30 days notice but not more than 60 days prior written
notice and sent to billing@IwisHost.com
the authorized account holder or a authorized contact may
cancel the account. Authorized contacts are appointed only
by the account holder. In the event of cancellation, customer
will automatically be billed for any excess usage during the
then-current calendar month.
Any illegal activity, including adult
content, links to adult content web sites, spamming or hacking
may result in your site being suspended without warning. You
may be required to pay a re-activation fee of $50.00.
All disputes are Subject to Bareilly Jurisdiction Courts Only.